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Omega ZenCalm® Helping equines manage stress and anxiety for level-headed performance With increased competition pressure, travelling and stable time, modern equines don’t just need physical support, they also require mental support too. Using a variety of ingredients, Omega Equine has developed Omega ZenCalm®, a revolutionary supplement which aims to help horses and ponies stay relaxed and level-headed. Thanks to carefully curated ingredients, this supplement tackles nervousness, stress and anxiety without hindering performance. Omega ZenCalm® has been developed using a selection of natural ingredients known to support behaviour, mood and stress; * Brewers yeast tackles stress by supporting the digestive and nervous systems. Full of amino acids, it maintains healthy gut flora and digestion, which is linked to a balanced state of mind. It is also packed with complex B vitamins and minerals, the combination of which is known to support the nervous system and balance behaviours associated with stress, anxiety and mareishness * Magnesium is widely known as the ‘anti-stress mineral’. It quickly depletes during exercise or stressful situations, and can lead to overly excitable behaviour and lowered concentration. At correct levels, it is linked to a balanced release of adrenaline and harmonising difficult behaviour, aiding a more relaxed, lower-stress approach to work * Liquorice powder and garlic are incredibly supportive ingredients for maintaining the digestive system. Both can create a healthy balance of good bacteria in the gut and gastrointestinal tract. Garlic in particular is a powerful prebiotic, rich in a non-digestible carbohydrate called inulin, which feeds good bacteria. A healthily functioning digestive system is closely-linked to a balanced nervous system and calm temperament. * Chamomile has the same relaxing properties for a horse as it does a human, soothing both the nervous and digestive systems. It naturally calms anxious or stressed behaviour by supporting the nervous system. In competition, one of the most important elements is a level-head. Horses and ponies that find it difficult to concentrate ultimately will not perform as well. Omega ZenCalm® is highly palatable and easily added to daily feed regimes, offering a natural solution to over-excited, nervous or fizzy behaviour. Competition safe, this supplement calms and focuses the mind for happy horses and optimum performance. Composition Linseed Expeller, Magnesium Chelate, Magnesium oxide, Herbal Extracts, Chamomile, Brewers Yeast, Liquorice Powder, Rapeseed Oil, Garlic. Additives: Emulsifiers: Soya Lecithin 1c322iii Vitamins and Pro Vitamins: Pyridoxine Hydrochloride 3a831 1000mg/kg B12 3a 73,000mcg/kg Analytical Constituents: Crude Protein 19.00% Crude Fats & Oils 3.70% Crude Fibre 2.40% Crude Ash 9.80% Sodium 0.10%
Bulk Surcharge (Feed & Bedding)
Our bulk items - e.g. feed and bedding surcharge is an additional fee applied when a customer orders bulk feed and bedding goods. This might seem counter-intuitive, as bulk purchases typically come with discounts, but there are several reasons why a bulk surcharge is implemented:
Increased Handling Costs: Feed and Bedding orders can require more resources to process, pack, and ship. This includes additional labor, packaging materials, and potentially more complex logistics.
Storage Limitations: If a supplier's storage capacity is limited, feed and bedding orders might necessitate additional storage solutions, such as renting extra warehouse space, which incurs additional costs.
Inventory Management: Feed and Bedding can disrupt regular inventory management practices. Ashurst Equestrian will need to expedite production or pull from future stock, complicating inventory control and planning.
Shipping and Freight: The cost of shipping feed and bedding items can be higher due to the need for larger or multiple packaging containers, special handling, or expedited shipping methods to meet delivery deadlines.
Risk Management: Handling feed and bedding orders can increase the risk of damage, loss, or errors.
In essence, a bulk surcharge helps Ashurst Equestrian manage the increased complexity and costs associated with fulfilling bulk feed and bedding orders, ensuring they can maintain service quality and operational efficiency.
Delivery and Returns Policy
Delivery Policy
We strive to ensure that your shopping experience with us is smooth and satisfying. Here’s what you need to know about our delivery process:
Processing Time: Orders are typically processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Timeframes:
- Standard Shipping: Delivery within 5-7 business days.
Shipping Costs:
- Standard Shipping: Free for orders over £100; otherwise, a variable rate.
- Orders under £25.00: £7.99.
- Orders between £25.01 to £99.99: £4.99.
Order Tracking: Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.
International Shipping: Currently not offered.
Delivery Issues: If you encounter any issues with your delivery, such as delays or missing packages, please contact our customer service team within 30 days of your expected delivery date for assistance.
Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, our returns policy is straightforward:
Return Period: Items can be returned within 30 days of receipt. Items must be unused, in their original packaging, and in the same condition that you received them.
Return Process:
- Contact our customer service team to initiate a return.
- You will receive a return authorization number and instructions on how to send your item back.
- Include the return authorization number inside your return package.
Refunds:
- Refunds will be processed to the original method of payment within 7-10 business days after we receive and inspect the returned item.
- Shipping costs are non-refundable. If you received free shipping, the cost of return shipping will be deducted from your refund.
- If the item was damaged or defective, we will cover the cost of return shipping.
Exchanges: If you need to exchange an item for a different size or color, please contact our customer service team. Exchanges are subject to product availability.
Non-Returnable Items: Certain items are not eligible for return, including perishable goods, prescription medicines, and custom-made or personalized products.
Return Shipping Costs:
- The customer is responsible for return shipping costs, except in cases where the item was received damaged or defective.
By shopping with us, you agree to our delivery and returns policy. We reserve the right to update or change this policy at any time, so please review it periodically. If you have any questions or concerns, our customer service team is here to help.
